car repairOakdale Collision has been in business in Oakdale, Minnesota for a long time and we’re always happy to help our customers in whatever way they need us. One way we offer help is by answering your questions about the collision industry or collision repair while providing you expert service. So let’s dive in to some frequently asked questions:

Q:  How long will my vehicle be in the shop?

A: We get this one a lot. It’s impossible to tell before we get your car in to the shop to know exactly how much time it will take. In most cases, the repairs are done in a few days to a week, but it can take longer. That’s why we keep in communication with you every step of the way.

Q: Can You Fix unrelated damage while my vehicle is in your shop?

A: Sure, we can take a look and give an estimate for any additional repairs that might be needed.

Q: Do You Need to Make an Appointment Before Bringing in Your Car?
A: Yes! We always recommend making an appointment before you come in to make sure we can the time to look over your vehicle. You can call us at 651-264-0909!

Q: Can We Help with Insurance Claims or the Insurance Process?

A: You bet! This is something we do every day; we have the experience to work with your insurance and take an unwanted stressful experience and turn it into something easy. We aim to do so while also keeping repairs at a cost your insurance agrees to. If you’ve received an estimate that is different than ours in anyway, please bring the estimate into our shop so we can negotiate and find a way to accomplish your repair!

Q: Why Choose Oakdale Collision Center for Your Collision Repair?
Great question! We’re here for you when you need us most. Give us a call or send us an email and we’ll be here to answer your questions and walk you through the collision repair process! We work directly with your insurance agency to expedite the process of estimating repairs, arranging a rental car, and getting the repair process underway.

We are here to serve you and ensure your complete satisfaction. Dealing with the stress of a car accident is always a challenge, but our goal is to make sure you are comfortable and happy all the way through the process until you drive home.

Of course, these are just a few of the most common questions we receive. If yours hasn’t been answered, you can always give us a call. We’re happy to help!