Most of us have been taught by our fathers to be weary of car repair. Because if you don’t have car knowledge, it could be costly. A way to avoid learning everything about your car, is to find an auto repair shop you can trust. Do some research before you take your car in for collision damage or maintenance and repairs, and you’ll find that you’ll get quality work and ease of mind.

  1. What is the estimate for work on your car and do they offer a payment policy? Ask for an itemized estimate for any repair work that will need to be done. There can be that extra thing that needs fixed that you didn’t think about when you took your car in. So ask for a written estimate with the items that will need repaired. Also ask if they offer a payment policy and how they would work with your insurance.  
  2. Are they certified? You’ll want to take your car to a certified shop for the best quality and the professional services they provide. So make this one of your first questions when you are researching different auto repair shops.
  3. Do they offer a warranty? This is a really important one to know. Ask if they offer a warranty, what that warranty covers, and what the terms and conditions are.
  4. How long will it take? Ask about the length of time it will take to get your car fixed, so you know how long you’ll be without your vehicle. Also, ask if they offer rental cars and at what cost. This also can be a factor that weighs in on your choice of auto shop. 
  5. Do they offer coverage while your car is in their care? If something happens at their shop, like a theft or fire, you’ll want to know what kind of insurance coverage they have. Mostly, you should find out if that coverage extends to protect your car as well.

So do your research, compare and contrast the differences between auto repair shops, and choose the best one that’s right for you. And don’t be afraid to reach out to friends and neighbors about what repair shops they use. This is also a good way to get a verified review on the quality of work you’ll receive. If you’re looking for a certified, quality repair shop, give us a call at Oakdale Collision with your questions, and we’ll put your mind at ease.